Overview of the Community Lifecycle
Post launch, you should be evaluating and addressing the following items below.
First Three Phases
| Week 1 | Month 1 | Quarter 1 |
|---|---|---|
| - Identify any issues - Revisit training on select topics (if needed) - Analytics / reporting | - Check growth of content, membership, activity vs forecast - Review traffic sources if external - Editorial Calendar - Discuss any community practice issues - Recommendations | - Metrics review vs forecast - Discuss challenges - Recommendations - Rising stars - Best Content - Recommendations |
Last Three Phases
| Quarter 2 | Quarter 3 | Quarter 4 |
|---|---|---|
| - Metrics Review - Longer term trending - Resource planning - Super users / Advocates should be emerging - Community or Business challenges - Recommendations | - Metrics Review - Business Value / Goals - Longer term trending - Resource planning - Advocacy growth - Community or Business challenges - Recommendations | - Metrics review - Capacity planning for next year - Business value / Goals for next year - Resource planning for next year |
See Appendix B - Building Your Community by Following Community Lifecycles for more details on the lifecycle.
Updated almost 5 years ago