Measure Your Community's Success Through Analytics

Use AnswerHub Analytics to your Advantage

• Make sure that you can answer the following question to determine the analytical approach
  • What am I trying to solve by using this community?
    • List out different potential reports that you could use to assist in the evaluation
    • Combine the use of google analytics with AnswerHub analytics to have a more verbose analysis of the data

Use of Metrics to Accomplish Goals

• Accomplish goals such as improving customer support or improving sales
  • Analytics can assist with analyzing the activities from the users in the community and the overall health of the community as it is setup; create reports based on different areas of interest to start analyzing data.